Privacy & transparency

Privacy Policy

This policy explains how Zhejiang Benbao Vehicle Co., Ltd. handles personal information collected through the Benbao EV website.

Last updated: August 30, 2026

Information we collect

When you submit an inquiry, we collect the information you provide: name, company, country, email address, WhatsApp or telephone number, business type, expected order volume and message. We may also receive basic website usage information when you choose to enable analytics cookies.

How we use information

Respond to your inquiry

To answer catalog, quotation, OEM/ODM, distributor or after-sales requests.

Prepare and manage business discussions

To assess your request and follow up on product configuration, export, quotation or cooperation discussions.

Improve the website

To understand aggregate visits, traffic sources and site interactions only when optional analytics is enabled.

Third-party services

We use the following services in connection with this website. Their handling of information is governed by their own terms and privacy notices.

ServiceWhen it is usedInformation involved
Web3FormsWhen you send the website inquiry form.The form details you submit, so your inquiry can be delivered to us.
Google Analytics 4Only after you consent to optional analytics cookies.Aggregated website usage and device or browser information used to measure site performance.
WhatsAppOnly when you voluntarily open a WhatsApp contact link.Any information you choose to send through WhatsApp is handled under WhatsApp’s terms.

How long we keep information

We keep inquiry information only for as long as needed to handle your request, follow up on a potential business relationship and maintain necessary business records. We then delete or anonymize it when it is no longer needed, unless a longer period is required by applicable law.

Your choices and rights

Subject to applicable law, you may ask us to access, correct or delete your personal information, or object to or restrict certain processing. You can withdraw consent for optional analytics at any time through Cookie Settings in the website footer. Withdrawing analytics consent does not affect your ability to browse products or submit an inquiry.

Data Sharing and International Processing

We do not sell personal information. We share information only with service providers needed to receive and handle your inquiry, or where required to comply with law. Because we serve international customers, information may be processed in countries where we or our service providers operate.

Contact us about privacy

For a privacy request or question, contact Zhejiang Benbao Vehicle Co., Ltd. and include enough detail for us to identify and respond to your request.

[email protected]